Our email server has got to be the worst that I have ever imagined, if we aren't having problems accessing it then our
box has so much spam it is not possible to search through it for legitimate mail. For that reason, I am placing some
forms on this page that should address most of the issues that may come up. You must fill out the form completely to
get a reply. I can't say that I will check every day but I will check and will reply in a timely manner.
Use this form to inquire the status of an order (only if tracking is not available or package is lost), to request replacement
ladybugs that arrived DOA (do not use if package was left in mailbox or exposed to heat when delivered) , to request a refund
for non delivery, other inquiries.